Clear injury evidence, on time.
A late or vague report can hold up a claim. Our AHPRA-registered physiotherapists assess, measure and report against your questions, by the date you set, and you track every client in your own portal.
- AHPRA-registered physiotherapists
- 24 schemes across all 8 states and territories
- Telehealth nationally
- Referral received (done)
- Consent and records received (done)
- Telehealth assessment completed (done)
- Report in clinician review (current step)
- Report released (to do)
Your client's whole story, measured.
Every report is assessed and signed by a registered physiotherapist, reviewed before release, and written against the referral questions you give us.
- FCE
Functional capacity evaluation
Objective testing of lifting, carrying, posture, endurance and work tolerance, measured against the client's job demands.
In person or hybrid · Report with test data - ERG
Ergonomic assessment
Workstation, vehicle or worksite assessment with prioritised recommendations and the clinical reasoning behind them.
On site or telehealth - IFR
Injury & functional impact report
How the injury affects work, daily living, sleep and activity, documented with standardised outcome measures.
Telehealth · Australia-wide - FRR
File review report
A clinician's review of the medical and treatment records you supply, answering your specific questions.
No client attendance needed - TPR
Treating physiotherapy report
Diagnosis, treatment to date, progress, prognosis and future treatment needs for clients we treat.
For current patients - COC
Certificates of capacity
Only where scheme rules allow a physiotherapist to issue them (WorkSafe Victoria, Transport Accident Commission (TAC), NSW workers compensation). Everywhere else, we support the treating doctor.
Eligibility checked on every referral
Anyone involved in an injury claim can refer.
Each referring organisation gets its own portal and sees only the clients it referred.
Law firms
Reports that answer your numbered questions, tracked in your firm's portal.
GPs
Objective findings to support your certificates and management plan.
Surgeons and medical specialists
Functional testing and progress reports before and after surgery.
Allied health
Formal assessments and reports for clients you already treat.
Insurers and case managers
Reports within your approvals, at regulated rates where they apply.
Employers
Ergonomic and return-to-work assessments, shared with the worker's consent.
Injured people
What to expect, how to refer yourself, and how we look after your information.
From referral to signed report.
Refer
Submit the online referral: report type, urgency, scheme and your questions.
Consent & records
We collect the client's consent and you upload records in the portal.
Assessment
Telehealth or in person. Triage decides which suits the client.
Clinician review
No report is released until a clinician has reviewed and signed it.
Release
The signed report appears in your portal and you're notified.
You set the urgency on every referral.
Target times run from receipt of consent and complete records. If a date can't be met, the portal tells you before it slips.
Standard
10business days, target
Most matters. No surcharge.
Priority
5business days, target
Upcoming deadlines, conferences or mediation.
Urgent
2business days, target, by arrangement
Court dates or limitation periods. We confirm capacity before accepting.
Independent. Thorough. On time.
Your team sees every client, their status, the due date and every letter, without chasing by phone.